Eric Cress

Four Numbers, Four Lenses
No single number tells the truth about a deal. Here are the four we screen every one through.
Aug 4 • Eric Cress

July 2026

I Hadn't Written Code in Twenty Years
A 20-year-dormant engineer, three AI systems built on weekends, and what it revealed about our operation.
Jul 1 • Eric Cress

May 2026

The Work Is in the Training, Not the Build
What several months of running three AI agents in production taught me about the work after deployment.
May 21 • Eric Cress

April 2026

The CRM Problem Isn't the Software
We had a CRM. We paid for it monthly. It was frequently out of date. The problem wasn't the software — it was the input model. So we eliminated it.
Apr 22 • Eric Cress
The Intern Left. We Needed Another Way.
We lost our intern. Offshoring didn't work. So we built something else — an AI agent that now handles deal underwriting reconciliation in minutes…
Apr 8 • Eric Cress
What Is Worth Building?
A practitioner's introduction to the questions this newsletter will spend the next year working through.
Apr 2 • Eric Cress
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